This Refund & Cancellation Policy outlines the terms under which refunds, reversals, or cancellations may be processed for services offered by TechkGuru Digital.
1. General Policy
Once a transaction is processed, it may not be reversible. Refunds depend on:
- Nature of the service
- Transaction status
- Partner and bank policies
- Regulatory guidelines
2. Non-Refundable Transactions
The following transactions are generally non-refundable:
- AEPS cash withdrawals
- Micro ATM (mATM) transactions
- BBPS bill payments (once successful)
- Credit card bill payments
- POS transactions
- Completed digital payments
3. Failed or Pending Transactions
- Amounts may be reversed automatically
- Timelines depend on banks and partners
- External processing delays are not controlled by TechkGuru Digital
4. Duplicate or Incorrect Transactions
- Must be reported promptly
- Verified before any adjustment
- User errors may not be refundable
5. Travel Services & Holiday Packages
- Subject to service provider policies
- Cancellation charges may apply
- Refund timelines vary
6. E-Commerce Services
- Refunds depend on seller return policies
- Product condition eligibility
- Platform-specific rules
7. Service Charges & Fees
- Fees and taxes are non-refundable
- Only transaction amount may be refunded (if approved)
8. Refund Processing Timelines
- Handled as per bank/partner cycles
- May take several working days
- External delays not liable
9. How to Request a Refund
- Transaction ID or reference number
- Date and amount
- Issue description
10. Policy Changes
TechkGuru Digital may update this policy at any time. Continued use means acceptance.
11. Contact Us
Email: info@techguru.digital
Phone: +91 99889 91533
12. Acceptance
By using our services, you agree to this Refund & Cancellation Policy.
